What is fraud? In simple terms fraud is the unauthorized use of an American Express Card or Card number, in an establishment such as yours.
This could be perpetrated with a counterfeit Card, a lost or stolen Card, a Card not received by the true Cardmember, or simply the Card number alone.
Each year, millions of dollars are lost due to fraudulant use of Charge and Credit Cards. Being fraud-aware will help to protect not only your business but your customers and clients as well.
There are a number of different types of American Express Card, it's important for you to be able to recognize them all.
Fraud can be perpetrated in a number of different ways, click here to find out more.
Use our checklists to ensure you are aware of how to prevent Fraud, by checking the Card, the customer, and your own staff.
If at any time you feel that Fraud may be being committed, call our Authorizations line.
Follow our step by step guides for accepting the Card electronically, manually and over the phone, Internet or via mail order.
If you need further information feel free to contact our Merchant Care at 021-3435 8886.